SECP proposes major reforms to improve insurance complaint resolution
The Securities and Exchange Commission of Pakistan (SECP) has recommended increasing the number of Insurance Tribunals and Small Dispute Resolution Committees (SDRCs) and establishing an integrated digital complaint system to improve the resolution
September 22, 2026 (MLN): T he Securities and Exchange Commission of Pakistan (SECP) has recommended increasing the number of Insurance Tribunals and Small Dispute Resolution Committees (SDRCs) and establishing an integrated digital complaint system to improve the resolution of policyholders’ grievances nationwide. The recommendations are outlined in SECP’s report, “Strengthening Insurance Grievance Redressal...